Before any clean
A few things help every time:
- Clear clutter from worktops, tables and floors
- Put away valuables, documents and anything fragile
- Decide which rooms and tasks are the priority
- Show the cleaner where products, the vacuum and bins are
- Tell them about alarms, pets and any delicate surfaces
- Make sure there's hot water and power
Before the first regular visit
If you can, be at home for the first visit to walk through the house, explain your priorities and agree how keys will be handled. If the home needs a lot of catching up, consider a deep clean first so regular visits can maintain the standard.
Before a deep clean
Clear surfaces as much as you can, and empty cupboards if you want the insides cleaned. Point out problem areas – limescale, grease, mould – and decide whether you want the oven, fridge or carpets added. Moving fragile items out of the way helps cleaners reach behind furniture.
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Before an end of tenancy clean
Remove all belongings and rubbish first, defrost the freezer the day before if it's included, and check your tenancy agreement for any carpet cleaning requirements. If you have the check-in inventory, share it with the cleaners.
Before carpet or upholstery cleaning
Vacuum and clear small items from the floor, tell the cleaner about the fibre and any stains, arrange parking close to the door and plan to ventilate rooms while carpets dry. Move fragile items off sofas and chairs.
