Privacy Policy

1. Who we are

Cleaning Prices is a website that publishes cleaning price information and guides and links customers to a quotes partner. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), we are the controller of the personal data described in this policy.

2. The information we collect

• Quote requests: we do not collect these. The quote form on our pages is provided by our partner, Bark: any details you enter in it go directly to Bark and are handled under their own privacy policy.
• Cleaner registrations: business name, type of cleaning offered, contact details and the areas you cover.
• Website usage: technical information such as IP address, browser type and pages visited, collected through essential cookies and – only if you agree – analytics and marketing cookies.
• Correspondence: anything you send us by email.

3. How we use your information

• To measure how many visitors use the quote form, so we can understand which pages are useful (only where you have accepted analytics cookies).
• To reply to your emails and deal with any questions or complaints (legitimate interests).
• To assess and communicate with cleaners and cleaning companies who want to join our network (steps prior to entering a contract).
• To understand how the website is used and improve it, where you have accepted analytics cookies (consent).
• To comply with our legal obligations.

4. Who we share your information with

We do not sell your personal data. Our quotes partner, Bark, is an independent business and is responsible for how it uses any details you give it through its quote form.

We also use trusted service providers to run the website, process form submissions and send emails. They act on our instructions and may process data outside the UK; where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations. Our website partners may also set cookies if you accept them, as described in our cookie policy.

5. How long we keep it

We keep emails for up to 24 months, so we can deal with follow-up questions or complaints, and then delete them. Cleaner registration records are kept for as long as you are part of our network and for up to 24 months afterwards.

6. Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent at any time. To exercise any of these rights, email us at hello@cleaningprices.co.uk.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. Cookies

For details of the cookies we use and how to manage them, see our cookie policy.